Privacy policy

This policy applies to information processed through this website, including product inquiries, quote requests, dealer applications and other messages sent to HEVRIG. It does not cover websites operated independently by third parties.

We collect information you choose to provide, which may include:

• Your name and company name.
• Email address and phone or WhatsApp number.
• Country, region or destination information.
• Products, applications, quantities and other project requirements.
• The content of messages, files or specifications you send to us.

When you use the website, we may also process technical and attribution data such as your IP address, browser and device information, referring page, landing page, language, timestamps and campaign parameters.

We use information to:

• Respond to inquiries, prepare quotations and recommend suitable equipment.
• Communicate about orders, delivery, technical support and after-sales service.
• Operate, secure, maintain and improve the website.
• Measure website performance and understand the source of inquiries.
• Prevent spam, abuse and fraudulent submissions.
• Meet legal, accounting and regulatory obligations.

The website may use cookies or similar technologies required for language selection, site operation, security and performance measurement. Analytics and advertising-related technologies are used only when they are configured for this website.

Inquiry forms may use Google reCAPTCHA to reduce automated abuse. Your browser may transmit device, browser and interaction information to Google when this protection is enabled. You can manage non-essential cookies through your browser settings, although disabling required storage may affect site functionality.

We do not sell personal information. Information may be shared with personnel who handle sales, logistics or technical support, and with service providers that support website hosting, database storage, email delivery, analytics and security.

Some providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers.

We retain information only for as long as reasonably necessary to respond to your request, maintain business and service records, comply with legal obligations, resolve disputes and protect the website. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Depending on your location, you may have the right to request access to, correction of or deletion of your personal information, or to object to or restrict certain processing. You may also withdraw consent where processing depends on consent. We may need to verify your identity before completing a request.

To ask a privacy question or exercise your rights, contact us using the details below. We may update this policy when our services, technology or legal obligations change. The revision date at the top of this page identifies the current version.